Privacy Policy

AssuranceHub, Inc. ("AssuranceHub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI safety testing platform and related services.

Our Commitment

We are committed to compliance with GDPR, CCPA, and other major privacy regulations. Your data is never used to train AI models or shared with third parties without your explicit consent.

Information We Collect

Information You Provide

Account Information: Name, email address, company information, and contact details
AI Content: Prompts, responses, and other AI-generated content you submit for testing
Configuration Data: API settings, testing preferences, and custom configurations
Communications: Messages, feedback, and support requests you send to us

Information We Collect Automatically

Usage Data: How you interact with our platform, features used, and performance metrics
Technical Data: IP address, browser type, device information, and connection details
Log Data: Server logs, error reports, and system performance data

How We Use Information

Service Provision

• Provide AI safety testing services
• Process and analyze your AI content
• Generate safety reports and recommendations
• Maintain platform functionality

Account Management

• Create and manage your account
• Authenticate users
• Process billing and payments
• Provide customer support

Service Improvement

• Analyze usage patterns
• Improve our algorithms
• Develop new features
• Optimize performance

Communication

• Send service notifications
• Share product updates
• Respond to inquiries
• Provide technical support

Important Note

We do NOT use your AI content to train our models or any third-party models. Your data is processed solely for the purpose of providing safety testing services to you.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Cloud infrastructure providers (AWS, Google Cloud)
• Payment processors (Stripe)
• Analytics services (with anonymized data)
• Customer support tools

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to privacy protections.

Data Security

We implement industry-leading security measures to protect your information:

Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256)

Access Controls

Role-based access with multi-factor authentication

Compliance

GDPR and CCPA compliant with security best practices

Monitoring

Continuous security monitoring and logging

International Transfers

AssuranceHub operates globally. Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

Standard Contractual Clauses (SCCs) approved by the European Commission
Data Processing Addenda (DPAs) with all service providers
Adherence to Privacy Shield principles (where applicable)
Regular adequacy assessments of destination countries

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access Rights

Request a copy of your personal information

Rectification Rights

Correct inaccurate or incomplete information

Erasure Rights

Request deletion of your personal information

Portability Rights

Receive your data in a structured, machine-readable format

Restriction Rights

Limit how we process your information

Objection Rights

Object to certain types of processing

How to Exercise Your Rights

To exercise any of these rights, please contact us using our contact form. We will respond within 30 days of receiving your request.

Contact Us About Privacy

Quick Navigation